Welcome to the Supplier Support page
As a Service Supplier of Hollard Commercial, we aim to keep you updated on the latest industry happenings and regulatory changes that will impact you.
Here you can access all necessary supplier-related information in one central place.
This page provides access to our Supplier Complaints and Incidents Reporting Overview, Supplier Complaints and Reporting, and details of your Code of Practice obligations.
We recommend that you save this page to your favourites in your web browser, as it is not accessible via the main website navigation menu. You can access this Supplier Support page via a link in our footer.
Reporting overview
Providing you with an overview of what a complaint and an incident is, with examples and your requirements.
Supplier complaints + incident reporting
More information
For more information on the requirements and your obligations please review our Summary of Regulatory Changes and read our Service Supplier Information Pack and Information Pack FAQs specifically relating to Parts 9 and 10 of the Code.
Contact us
If you have any further queries or concerns, please don’t hesitate to contact our Procurement Team: